Refund policy
We offer a 7-day return and exchange from the date of delivery.
Eligibility
- Product must be unused, unworn, and in original condition
- Tags and original packaging must be intact
- Proof of purchase required
- Unboxing video is mandatory
Accepted Cases
- Damaged product (reported within 7 days)
- Missing parts
- Wrong item received
Shipping
- Return shipping cost is borne by the customer
- Original shipping is already covered by us
How to Request
Email us at info@rareruby.in
(Returns without approval will not be accepted)
Refunds
Approval within 7 working days
Refund credited within 7–10 business days to the original payment method
